Tag Archives: SLA

My home as a test bed for Data Management, ILM Policy, and Catalogs

I know I am opening myself up for some ridicule and perhaps more than a few comparisons but my house has a few terabytes of data to manage.  Eight terabytes of files, pictures, movies, audio and miscellaneous “stuff” in the … Continue reading

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I want to transform my approach to IT, but…

I get e-mail: Pete, I have a client that wants to explore IT transformation and maybe move to a cloud or “As a Service” model but the managers keep throwing up this objection- At this point the writer inserts one … Continue reading

Posted in Future of IT, Private Cloud, The Nature of IT, Transformation | Tagged , , , , , , , , , | 1 Comment

re: Outsourcing & margins

Ted’s post on Outsourcing almost but not quite totally ignored his best observation: customer satisfaction and margins. This follow-up corrects the oversight. Continue reading

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