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Tag Archives: Change
Product Management
Awhile back I got a call on a Friday night that is familiar to many consultants, “Can you be in City X on Monday morning?”¬† The program manager on the other end of the phone remembered hearing that I had … Continue reading
Posted in The Nature of IT
Tagged Change, convergence, Infrastructure, ITSM, service catalog
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Utilization
One of my biggest pet peeves over the years has been utilization or capacity reporting.¬† I firmly believe that in order to figure out how to transform an environment into a more efficient one you have to first know what … Continue reading
Posted in Driving Transparency
Tagged Change, Infrastructure, Reporting, Transparency
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The changing nature of Information Technology
I’ve been lucky enough to be in our industry for the last 17 or so years and I have seen all sorts of changes, as we all have. If I think back to my days as a research assistant at … Continue reading
Posted in The Nature of IT
Tagged Change, Future of IT, History of IT, Infrastructure
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