Tag Archives: business

4 Steps to Curing IT’s Woes

Occasionally, I write something that’s not published here first.  This is one of those times… http://www.itbriefcase.net/4-steps-to-curing-its-woes I have to admit, the first time I copped to putting someone from Marketing in an IT role it drew gasps from the CIOs … Continue reading

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Big Data and Creativity

One of the things I appreciated most about my high school education was the fact that the curriculum was developed with the express goal of teaching us how to think rather than teaching us by rote.  There was no “new … Continue reading

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Posted in Big Data | Tagged , , | 2 Comments

On censoring and innovation

Perhaps it’s apophenia or selection bias but reading Stephen’s latest post over at Pack Rat on Tim Cook and Steve Ballmer struck a chord with some other stuff I’ve been reading and thinking about. As I wrote previously I’ve been … Continue reading

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Posted in Transformation | Tagged , , , , | 1 Comment

Getting back to living. . .

I spend a lot of time talking with customers and my team about transformation.  How we can transform IT, how we can transform our relationship with our customers, and how can we transform our business to continue to compete and … Continue reading

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Posted in Transformation | Tagged , , , , | 4 Comments

Go BIG or Go Home!

Go Big or Go Home, seems trite, but it is applicable to IT transformation. Companies that are successfully adopting cloud technologies are taking a transformation approach, not a technical project approach. The larger the scale of the program the more … Continue reading

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Mission Statement

It may seem like we’re a bit late to the game starting a new blog to appeal to geeks in this day and age but we think we’re on to something a little different.  Peter and I have worked together … Continue reading

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Posted in Miscellaneous | Tagged , , , , , , , | Leave a comment

re: Outsourcing & margins

Ted’s post on Outsourcing almost but not quite totally ignored his best observation: customer satisfaction and margins. This follow-up corrects the oversight. Continue reading

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Posted in Growing the Business, The Nature of IT | Tagged , , , , , | Leave a comment

Outsourcing & margins

It seems about 50% of my clients these days have outsourced, are thinking about outsourcing or are insourcing.¬† Some of my customers are themselves outsourcers.¬† An interesting facet of the model these days is the introduction of new services to … Continue reading

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Posted in Growing the Business | Tagged , , , | Leave a comment