Category Archives: The Nature of IT

Fusion 2015 Full Presentation Text

Enriching the Customer Experience “Staying Relevant in the Face of Changing Expectations” Several apologies are due.  The first regards my tardiness.  I had intended to publish this immediately following my Fusion 2015 breakout session.  Good intentions, road to hell and … Continue reading

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On the other hand, some articles actually make sense

Like this one.  My buddy Brian Helm forwarded me this link a few weeks ago, so thanks for the tip.  I don’t know who Ivan Pepelnjak is from Adam but I’m going to start recording his show.  Some of my … Continue reading

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Storage Service Catalogs and Automated Storage Tiering

I just got off the phone with a client and pointed them to my blog to read this article, which only after they checked did I find out it was never published.  DOH!  The timing is right, though, to revisit … Continue reading

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TB-FTE Ratios Explained, or, why storage management isn’t like Starbucks (Part 2)

In Part 1 of this post I dismissed the TB:FTE metric based on the fact that it does not measure what you think it is measuring.  That, coupled with an analysis of some reasons for asking the question “what’s the … Continue reading

Posted in Driving Transparency, Future of IT, The Nature of IT | Tagged , , , , , , , , | 2 Comments

TB-FTE Ratios Explained, or, why storage management isn’t like Starbucks (Part 1)

I have been putting off this article for years, even though it is the most frequently asked question I receive.  I’ve hit a breaking point, though, and plan on answering this question in two parts.  This is part one.  Usually … Continue reading

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In which Jack Welch and I share nothing more than a haircut

Well, not really.  Jack still has more hair than me. I’m something of an IT subversive.  I like to consider myself a “blue collar IT guy” because so much of what I’ve done in IT reminds me of plumbing and … Continue reading

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Capacity Management Twice a Year? No. Just, no.

One of my colleagues heard a cry for help from a client struggling to manage their infrastructure capacity.  One month they’re flush with resources, the next they’re dying for disk, CPU and, in some cases, network bandwidth.  This memo was … Continue reading

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Bo Knows Virtualization

A little shout-out is in order to my friend and colleague Christopher Kusek over at pkguild.com.  I have no idea what the URL means, but since he has authored a book or two and has a decent following, something is … Continue reading

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Demand Management does not mean what you think it means

So can we stop mangling the term in the same way people have destroyed the word “theory” over the last 50 years?  A theory is not some cockamamie idea you thought up 5 minutes ago but a rational, supported, tested … Continue reading

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Is Louis C.K. a model for cloud services?

OK, so maybe that is a stretch but the enterprising cloud service provider should still take heed.  The phenomenally hilarious comedian (YMMV) Louis C.K. completely circumvented the major ticket brokers and managed to sell his own tickets.  Eliminating the middle … Continue reading

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