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@jpmorgenthal @sixfootdad that' s a dirty lie ;) 2 days ago
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quite the black market in replacement tips for the Wacom Bamboo Stylus for iPad, $5 from manufacturer, but sold out, $20 - $30 elsewhere… 1 week ago
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@drjmetz that's a depressing article, apparently we all owe the government for our successes 1 week ago
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Category Archives: Growing the Business
Stupid interview questions deserve less
As usual, Nick Corcodilos has the correct take on dealing with stupid interview questions. Still, I’m waiting for the “get up and leave the room” option. Nick runs a business placing just the right talent in the right role and … Continue reading
Getting to Chargeback in “As a Service” Models: Think Pizza
A recent industry conference featured session after session of presentations where people asked (appropriately or not, for the session) how they were supposed to do chargeback in the cloud. After listening to the sessions and queries I concluded the question … Continue reading
Posted in Driving Transparency, Future of IT, Growing the Business, Private Cloud, Public Cloud, The Nature of IT
Tagged accounting, allocation, as a service, chargeback, cost, finance, IaaS, memoback, PaaS, per unit, SaaS
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re: Outsourcing & margins
Ted’s post on Outsourcing almost but not quite totally ignored his best observation: customer satisfaction and margins. This follow-up corrects the oversight. Continue reading
Posted in Growing the Business, The Nature of IT
Tagged business, Infrastructure, ITSM, metrics, service catalog, SLA
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Outsourcing & margins
It seems about 50% of my clients these days have outsourced, are thinking about outsourcing or are insourcing.¬† Some of my customers are themselves outsourcers.¬† An interesting facet of the model these days is the introduction of new services to … Continue reading
