Monthly Archives: April 2015

Fusion 2015 Full Presentation Text

Enriching the Customer Experience “Staying Relevant in the Face of Changing Expectations” Several apologies are due.  The first regards my tardiness.  I had intended to publish this immediately following my Fusion 2015 breakout session.  Good intentions, road to hell and … Continue reading

Share/Bookmark
Posted in Future of IT, The Nature of IT, Transformation | Tagged , , , , , , , , | Leave a comment